General Access Information

Visiting Bristol Old Vic

General Access

Our main entrance is at street level of King Street and fully wheelchair accessible with automatic doors to facilitate comfortable access. Our Foyer, 1766 Bar & Kitchen and Box Office are all fully wheelchair accessible. Our Foyer lift enables customers full access to all public areas of our building. Please find the full list of spaces accessible via lift below.

There are parking spaces around the corner on King Street for Blue Badge holders. (Please note that King Street is cobbled.)

Tickets can be booked in person at the Box Office, by phone, by text or by email. Please visit the Booking Information page to find out more.

The Theatre

There are allocated wheelchair spaces in the Theatre in the Dress Circle. Please book these in advance by phoning 0117 987 7877 – and let us know of any other access requirements you have, so we can ensure your visit is as enjoyable as possible.

The Dress Circle is accessed from the Foyer via lift and there are accessible toilet facilities and step-free access to seats on this level. There is also access to the seating and dining area on the Foyer dais, perfect for interval drinks.

Please note that only the Dress Circle in the Theatre has step-free access to seats. All other levels (Pit, Upper Circle and Gallery) have steps in their seating areas. See Seating Plans for more information including step counts.

If you need additional information on navigating the building please email access@bristololdvic.org.uk.

Our Visual Story can be downloaded here. Please note that we are currently updating this.

The Weston Studio

There are allocated wheelchair spaces in The Weston Studio on both Floor and Balcony levels. Please book these in advance by phoning 0117 987 7877 – and let us know of any other access requirements you have, so we can ensure your visit is as enjoyable as possible.

Access Facilities

  • A sound enhancement system through use of a headset or individual loop is available for all performances.
  • Accessible toilet facilities are available on Floors -1, 0 and 1, accessible via the Foyer lift. 
  • Guide, hearing or other working dogs are welcome. Please notify Box Office at time of booking.
  • People with disabilities requiring an accompanying person can request a free companion ticket at the time of booking.

Lift Access

All publicly available areas of Bristol Old Vic are accessible via our Foyer lift which goes to all levels:

  • Level 4: Coopers’ Loft
  • Level 3: Theatre (Gallery), Noises Off, Rehearsal Rooms
  • Level 2: Theatre (Upper Circle)
  • Level 1: Coopers’ Hall, The Foyle Room, Coopers’ Bar, Accessible Toilet Facilities
  • Level 0: Theatre (Dress Circle), Accessible Toilet Facilities
  • Level G: Foyer, The Weston Studio (Balcony), Box Office, 1766 Bar & Kitchen, Main Entrance
  • Level -1: Theatre (Pit), The Weston Studio (Floor), Kiosk & Cloakroom, Public Lockers, Accessible Toilet Facilities

Assisted Performances

Audio Described

Audio Described (AD) performances provide theatre experiences for partially sighted or visually impaired audiences. Audience members listen to a live narrator who details what is happening on stage, through a set of headphones. Free touch tours of the set and stage are offered before the show – when booking, please let us know if you would like to attend. Audio notes are available for download on each show page and will be posted or emailed to audience members prior to the performance to ensure a full sensory experience.

Browse all upcoming Audio Described performances.

Signed

A signed performance features a British Sign Language (BSL) interpreter who interprets the shows for deaf audiences.

Browse all upcoming Signed performances.

Captioned

Captioned (CAP) performances provide theatre experiences by converting spoken word into text that appears on a screen at the same time as words are sung or spoken on stage.

Browse all upcoming Captioned performances.

Relaxed

Specifically set-up to be sensitive to, and accepting of, audience members who may benefit from a more relaxed environment – including (but not limited to) those with autistic spectrum conditions, anyone with sensory and communication disorders, and learning disabled people.

This means we welcome a more relaxed approach inside the theatre and in the front of house areas to allow everyone to enjoy the show in their own way, whether that includes the need to move in and out of the auditorium during the performance, make involuntary noises, or take a bit more time to adjust to surroundings.

For every Relaxed Performance we will provide a tailored visual story. Please see our general guide, here. Please note new guides are being updated.

Download the Relaxed Performance Pack for Igloo.

Download the Relaxed Performance Pack for A Christmas Carol.

Browse all upcoming Relaxed performances.