General Access Information

Visiting Bristol Old Vic

General Access

Customers requiring wheelchair access to our theatre can utilise the Stage Door lift which provides entry to both the Backstage Bar and the Dress Circle.

Our temporary theatre entrance is situated off Queen Charlotte Street via Rackhay. As this is a fire access road, regrettably there is no fixed drop off point, however, if you require drop off in Rackhay for access reasons we are able to accommodate this on request. Please contact or phone 0117 949 3993 to make arrangements.

There are parking spaces around the corner on King Street for Blue Badge holders. (Please note that King Street is cobbled.)

Tickets can be booked in person at the Box Office, by phone, by text or by email. Please visit the Booking Information page to find out more.

The Theatre

There are allocated wheelchair spaces in the Theatre in the Dress Circle. Please book these in advance by phoning 0117 987 7877 – and let us know of any other access requirements you have, so we can ensure your visit is as enjoyable as possible.

Only the Dress Circle has step-free access – all other levels of the auditorium have steps.

Please email for more information about how best to navigate the building during our redevelopment.

Our Visual Story can be downloaded here
Updated version coming soon! 

The Weston Studio

There are allocated wheelchair spaces in The Weston Studio on both Floor and Balcony levels. Please book these in advance by phoning 0117 987 7877 – and let us know of any other access requirements you have, so we can ensure your visit is as enjoyable as possible.

Access Facilities

  • A sound enhancement system through use of a headset or individual loop is available for all performances.
  • The accessible toilet facilities are located on Floor -1 which is accessible by the Stage Door lift.
  • Guide, hearing or other working dogs are welcome. Please notify Box Office at time of booking.
  • People with disabilities requiring an accompanying person can request a free companion ticket at time of booking.

Assisted Performances

Audio Described

Audio Described (AD) performances provide theatre experiences for partially sighted or visually impaired audiences. Audience members listen to a live narrator who details what is happening on stage, through a set of headphones. Free touch tours of the set and stage are offered before the show – when booking, please let us know if you would like to attend. Audio notes are available for download on each show page and will be posted or emailed to audience members prior to the performance to ensure a full sensory experience.

Our next Audio Described performance is for Twelfth Night on Sat 10 Nov at 2.30pm.


A signed performance features a British Sign Language (BSL) interpreter who interprets the shows for deaf audiences.


Captioned (CAP) performances provide theatre experiences by converting spoken word into text that appears on a screen at the same time as words are sung or spoken on stage.


Specifically set-up to be sensitive to, and accepting of, audience members who may benefit from a more relaxed environment – including (but not limited to) those with autistic spectrum conditions, anyone with sensory and communication disorders, and learning disabled people.

This means we welcome a more relaxed approach inside the theatre and in the front of house areas to allow everyone to enjoy the show in their own way, whether that includes the need to move in and out of the auditorium during the performance, make involuntary noises, or take a bit more time to adjust to surroundings.

For every Relaxed Performance we will provide a tailored visual story. Please see our general guide, here