General Access Information

Visiting Bristol Old Vic

General Access

Our main entrance is at street level of King Street and fully wheelchair accessible with automatic doors to facilitate comfortable access. Our Foyer, 1766 Bar & Kitchen and Box Office are all fully wheelchair accessible. Our Foyer lift enables customers full access to all public areas of our building. Please find the full list of spaces accessible via lift below.

There are parking spaces around the corner on King Street for Blue Badge holders. (Please note that King Street is cobbled.)

Tickets can be booked in person at the Box Office, by phone, by text or by email. Please visit the Booking Information page to find out more.

The Theatre

There are two allocated wheelchair spaces in the Theatre in the Dress Circle. Please book these in advance by phoning 0117 987 7877 – and let us know of any other access requirements you have, so we can ensure your visit is as enjoyable as possible.

The Dress Circle is accessed from the Foyer via lift and there are accessible toilet facilities and step-free access to seats on this level. There is also access to the seating and dining area on the Foyer dais, perfect for interval drinks.

Please note that only the Dress Circle in the Theatre has step-free access to seats. All other levels (Pit, Upper Circle and Gallery) have steps in their seating areas. See Seating Plans for more information including step counts.

If you need additional information on navigating the building please email access@bristololdvic.org.uk.

The Weston Studio

There are allocated wheelchair spaces in The Weston Studio on both Floor and Balcony levels. The Weston Studio is a more flexible space so we can accommodate multiple wheelchair users. Please book these spaces in advance by phoning 0117 987 7877 – and let us know of any other access requirements you have, so we can ensure your visit is as enjoyable as possible.

Toilet Facilities

  • We have accessible toilet facilities on Levels -1, 0 and 1, accessible via the foyer lift. 
  • Our toilets on Level -1 are signposted as gender-non-binary welcome. This is to show that customers who do not identify with a binary gender are welcome to use whichever washroom bearing this symbol that they prefer. Those who prefer to use gendered toilets can do so in the washrooms that bear gendered symbols only (on Level 1).
  • We want everyone to feel welcome and comfortable using the toilet facilities at Bristol Old Vic. This is why we have signposted the washrooms as simply and clearly as possible. Our policy is to allow all customers to use whichever facility they wish, whilst asking that everyone respect each other, and behave appropriately around other users. 
  • Staff will only intervene in washrooms use if they are made aware of inappropriate behaviour, which will not be tolerated.
  • You can download our full inclusive toilet policy here.

Access Facilities

  • You can now book Access tickets online: to secure the full range of Access discounts you are entitled to, including free companion tickets, simply register for online booking with Box Office. Click here for the guide to registering for online Access tickets.
  • A sound enhancement system through use of a headset or individual loop is available for all performances.
  • Guide, hearing or other working dogs are welcome. Please notify Box Office at time of booking.
  • People with disabilities requiring an accompanying person can request a free companion ticket at the time of booking.

Lift Access

All publicly available areas of Bristol Old Vic are accessible via our Foyer lift which goes to all levels:

  • Level 4: Coopers’ Loft
  • Level 3: Theatre (Gallery), Noises Off, Rehearsal Rooms
  • Level 2: Theatre (Upper Circle)
  • Level 1: Coopers’ Hall, The Foyle Room, Coopers’ Bar, Accessible Toilet Facilities
  • Level 0: Theatre (Dress Circle), Accessible Toilet Facilities
  • Level G: Foyer, The Weston Studio (Balcony), Box Office, 1766 Bar & Kitchen, Main Entrance
  • Level -1: Theatre (Pit), The Weston Studio (Floor), Kiosk & Cloakroom, Public Lockers, Accessible Toilet Facilities

Assisted Performances

Signed

A signed performance features a British Sign Language (BSL) interpreter who interprets the shows for deaf audiences.

Browse all upcoming Signed performances.

Captioned

Captioned (CAP) performances provide theatre experiences by converting spoken word into text that appears on a screen at the same time as words are sung or spoken on stage.

Browse all upcoming Captioned performances.

Relaxed

Specifically set-up to be sensitive to, and accepting of, audience members who may benefit from a more relaxed environment – including (but not limited to) those with autistic spectrum conditions, anyone with sensory and communication disorders, and learning disabled people.

This means we welcome a more relaxed approach inside the theatre and in the front of house areas to allow everyone to enjoy the show in their own way, whether that includes the need to move in and out of the auditorium during the performance, make involuntary noises, or take a bit more time to adjust to surroundings.

For every Relaxed Performance we will provide a tailored visual story.

Please download our general guide here.

Browse all upcoming Relaxed performances.