TERMS & CONDITIONS
Once you are signed up to Arts Ping, you will be able to purchase two tickets each time you take up one of our offers. Only the person who booked the tickets needs to bring their valid University of Bristol or University of West England Student card (i.e. you could bring your non-student friend or a family member).
You must bring a valid University of Bristol or University of West England Student card with you in order to collect the tickets. Tickets are non-refundable, and if the card is not available when collecting tickets from our Box Office, we will not be able to issue the tickets to you.
Tickets cannot be posted out. In order to collect your tickets, you must present your Student card at the Box Office in person.
Tickets availability is limited, and we will offer you the best available seats, unless otherwise stated in the offer. Offers will only be available for the dates specified in our print and text messages.
Once you have sent your sign up text, you will be prompted to set up an account on our online system. You must enter your Student card number, Student card expiry date and select the 'Arts Ping' box in your account profile. You will then automatically and instantly be able to book tickets for any shows with relevant offers. If you have any problems, please call the Box Office on 0117 987 7877.
Your data will not be passed onto any third-party suppliers, and will be used by Bristol Old Vic for the purposes of the Arts Ping scheme only, unless you give us permission in your account preferences otherwise.
In order to receive emails from us about Arts Ping offers, you must select the box that states you are happy to receive email communication from Bristol Old Vic in your account preferences.
*Aside from your initial sign up text (which will cost you the standard text message rate), receiving text messages from us will incur no cost. If you are on a contract and receive a free text message bundle, however, the sign up text will come out of this allowance and will not incur an additional charge.