Keeping You Safe
19 Jul 2021
Welcome back to live theatre.
We know from the government’s events research programme, from our own experience in 2020, and last week’s announcements from UK Theatre, that indoor performances are safe to attend. In order to welcome back as many people as we can, we will keep the additional safety measures we put in place over the last year – increased ventilation, one-way systems, face coverings – and progress carefully from here to make sure that theatre continues to offer the safest possible environment for us all to gather in again this year.
Theatres across the country have been pioneers of Covid safety and we are collaborating with all of them to implement the See it Safely protocols which will ensure we keep it that way.
This is your theatre. Welcome back. Come on in.
What will happen at Bristol Old Vic from today?
- We will continue to keep you safe.
- We will continue to ask you to wear masks on your way to your seat and in the Theatre.
- We will respect the expectations that were in place when you booked your ticket.
- We will exchange your tickets or offer credit on your account should you no longer feel comfortable attending.
- We will keep you regularly informed as the public health risks diminish going forwards.
We know that audiences have purchased tickets in the knowledge that certain safety measures are going to be in place. We will maintain these where possible, for the comfort and protection of our visitors, staff and volunteers.
Wearing a face covering helps to protect those around you and reduce the spread of coronavirus. We understand that not everyone is able to wear a face covering but, if you are, we ask you to please continue wearing one when you are moving around Bristol Old Vic and when seated in our auditorium.
Seating and Social Distancing
All shows until the end of the year are on sale with socially distanced seating in place*. Some shows may later be increased to full capacity, but in order to keep our programme as accessible as possible, we have committed now to providing two guaranteed socially distanced performances per week. Face masks will be required to be worn at these performances. So, if social distancing is a must for you to return to theatre comfortably, make sure to book one of these dates – they are clearly marked in the Dates & Times section of each show page on the website.
*Exceptions: Zog (24–31 Jul), Jayde Adams (24 Oct), Nina Conti (31 Oct), John Shuttleworth (14 Nov), Hollie McNish (7 Nov), Bridget Christie (5 Dec) and Sofie Hagen (12 Dec).
Bar & Café
Table service is no longer a requirement so you will now be able to take a seat indoors or outdoors and then place your order at the bar should you wish. We will continue to offer table service as well. Takeaway coffees and hot drinks will also be available to order directly from the bar.
Has anything else changed?
We are no longer required to ask you to scan the Test and Trace QR code or leave any additional details with us, other than those taken at the point of booking.
The volume and intensity of cleaning of all surfaces and contact points across our building will not diminish, hand sanitiser will still be available throughout the building, and our one-way system for moving around the Front of House spaces will remain in place.
Book with confidence
It is still very important that you do not attend the theatre if you have symptoms of Covid-19. If you have been told to self-isolate or are displaying symptoms, please contact our Box Office team no later than 1 hour before the performance starts, to cancel your booking and receive the value of your tickets as credit on your customer account. Find out more.
If you have any questions, please get in touch by e-mail (email@example.com) or phone (0117 987 7877).