Ticket Agency

With over 250 years’ experience in selling tickets, your event is in safe hands.

Delivered by the experienced and friendly team at Bristol Old Vic and powered by Spektrix – the UK's leading ticketing service for the arts – our ticket agency service provides dedicated box office support and round-the-clock sales for your event. Please see below for information on pricing and what is included in our standard service.

We work with large and small event organisers in the South West and beyond, so, why not get in touch today? We’d love to hear from you! Drop us an email at tickets@bristololdvic.org.uk

Standard Service

We work on a commission basis of 8% plus VAT of your Gross Box Office income.

This would mean on a £10 ticket, we would charge £0.96 commission including VAT, and you would receive the remaining £9.04. Please note the minimum charge per event is £40 plus VAT.

  • In-person and phone sales from our box office counter at Bristol Old Vic 10am to 6pm Monday to Saturday.
  • Online Sales 24/7 through our website in the “Elsewhere” section in our What’s On Calendar.
  • Dedicated web page for your event(s) on Bristol Old Vic’s website.
  • Priority Booking Periods
  • A range of ticket types (Full Price, Adult, Child, Student, etc.)
  • Set up of special offers and discounts
  • Once sales are live, one free alteration per event to copy and/or image.
  • Customers can choose to collect tickets, receive tickets as e-tickets or through the post (post is charged at £1.00 per booking to the customer)
  • Sales analysis, customer data and regular reports, subject to complying with existing and future GDPR data protection laws
  • Handling of allocations and mark backs between you, the venue and other agents
  • A pre-show email to go to all bookers of your event, reminding them of date, time and venue
  • Hand-over of sales on the day for the client and/or the venues to conduct door sales.

Additional Services - POA

  • Collection of customer consent to opt in to Client’s mailing list
  • Set up of a new reserved seating plan
  • Staffed pop-up box office for your event

The RTS West of England Centre has worked with Bristol Old Vic Box Office for several years on our annual TV awards ceremony. 

We've always found them to be helpful, efficient and flexible, as our event is quite complex on the ticketing side of things. 

We appreciate their patience and understanding throughout the whole process and particularly on the night to ensure the event runs smoothly.

RTS West of England Centre